How long does shipping take?
At Elegantly Hers, we process every order within 1 to 2 business days. Delivery typically takes 4 to 7 business days once your parcel is on its way, bringing the total estimated delivery time to 5 to 9 business days from order to doorstep.
Where do orders ship from?
Elegantly Hers partners with trusted international fulfilment centres, with orders shipped directly from Asia. For your convenience, our returns centre is based in the United Kingdom.
What is your return policy?
Not in love with your purchase? You can return any Elegantly Hers item within 30 days of receiving it. Items must be unworn, unused, unwashed and returned in their original condition. You’ll find the full details over on our Returns page.
How do I track my order?
Once your order is dispatched, we’ll send a tracking link straight to your inbox within 24 hours so you can follow your parcel every step of the way.
What payment methods do you accept?
We’ve made checkout simple. Elegantly Hers accepts major debit and credit cards, along with secure payment options such as American Express, Apple Pay, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, UnionPay and Visa, where available at checkout.
How can I contact you?
We’d love to hear from you. Drop us an email at support@elegantlyhers.com, Monday to Friday, 9am to 5pm.
Questions? Get in touch below!
Available Monday to Friday, 9am to 5pm.