Terms of service
Overview
By using the Elegantly Hers website or placing an order with us, you agree to these Terms. If you do not agree with them, you should not use our website.
Eligibility
You must be at least 18 years old to place an order, or have permission from a parent or legal guardian. By placing an order, you confirm that the information you provide is accurate and that you are legally able to enter into a contract with us.
Account registration
If you create an account with Elegantly Hers, you are responsible for keeping your login details secure and for all activity under your account. We reserve the right to refuse service or close accounts at our sole discretion.
Products
Product images are for illustration purposes and may vary slightly from the actual product.
Product availability
All products are subject to availability. If an item is out of stock after you order, we will contact you and issue a full refund or ship a replacement with your approval.
Pricing
All prices are in GBP and include applicable taxes. We reserve the right to change prices at any time. In the event of a pricing error, we may cancel orders placed at the incorrect price and issue a full refund.
Payment methods
We accept the payment methods shown at checkout. Payment must be completed in full before your order is shipped.
Order acceptance
Your order is an offer to buy from Elegantly Hers. We reserve the right to accept or decline an order for any reason, including product unavailability, pricing errors, or suspected fraud.
Order processing and cancellation
Cancellations can only be accepted within 12 hours of placing your order. After this window, the order will be processed and shipped.
Shipping and delivery
Shipping times are estimates and not guaranteed. We are not responsible for delivery delays caused by carriers, customs, or events outside our control. Full details are available in our Shipping Policy.
Returns and refunds
Returns and refunds are handled under our Returns and Refund Policy, which forms part of these Terms.
Errors, inaccuracies and omissions
There may occasionally be information on our website that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors at any time without notice.
Prohibited uses
You may not use our website or products for any unlawful purpose, to violate regulations, to infringe on our intellectual property, to harass or discriminate, to submit false information, to upload viruses, or to interfere with our security features.
Intellectual property
All content on this website, including text, images, logos and designs, is owned by Elegantly Hers or used under license. You may not reproduce, distribute, or use any content without our written permission.
User-generated content
If you submit comments, reviews, or other content, you grant us a non-exclusive, royalty-free right to use, reproduce, and publish it. You are solely responsible for the content you submit.
Third-party links
Our website may contain links to third-party websites. We are not responsible for their content, accuracy, or opinions.
Warranty disclaimer
Our products and website are provided “as is” and “as available”, without warranties of any kind, express or implied, except where required by law.
Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability will not exceed the amount you paid for the product in question.
Indemnification
You agree to indemnify and hold Elegantly Hers harmless from any claims, damages, losses or expenses, including legal fees, arising from your breach of these Terms or your violation of any law or third-party rights.
Force majeure
We are not responsible for any failure or delay caused by events outside our reasonable control, including natural disasters, strikes, war, terrorism, pandemics, or government actions.
Severability
If any provision of these Terms is found unlawful or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full effect.
Termination
We reserve the right to terminate these Terms and refuse access to our website or services at our sole discretion without notice, for any reason including breach of these Terms.
Governing law and dispute resolution
These Terms are governed by the laws of England and Wales. Any disputes will be resolved through the appropriate courts of England and Wales.
Changes to these terms
We may update these Terms from time to time. The updated version will be posted on this page. Continued use of our website means you accept the updated Terms.
Contact
For questions about these Terms, contact us at support@elegantlyhers.com.